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Member Tips

Got tips of your own to share? Let us know!


Beginner TipsMember Quote

  • Avoid the crowds by visiting on a sunny day
  • The Science Centre has the fewest group & school visits on Mondays
  • The last two hours of the day are the quietest
  • You can skip the Membership Desk by taking your membership card and ID right to the entrance
  • Members can go to the Box Office or the Membership Desk for film tickets, guest tickets and other membership transactions
  • The Planetarium is popular – line up early!
  • Demonstration schedules change daily – ask our staff or check the boards on Levels 4 and 6
  • We can help you get around with courtesy wheelchairs and strollers, available on a first-come, first-served basis at the Level 2 entrance
  • You’re right, our building is tricky! There are actually three buildings attached together starting with the main lobby on Level 2 and continuing downward to get to the exhibits (we're built into a hill)!
  • Don’t try to do it all in one day – there are seven exhibit halls (not counting special exhibitions) and you can come back with your membership as often as you want, so take your time
Carl Sagan
  • When hunger strikes, you’ve got options:
    • The Valley Restaurant (Level 6) serves made-to-order burgers, pasta, daily specials and more – Show your membership card to save!
    • The Lobby Café serves coffee, muffins, pizza, sandwiches and salads on Level 2 by the Membership Desk – Show your membership card to save!
    • On a sunny day, you can enjoy your food on the TELUSCAPE
    • Brown bagging it? Check out the tables – and the view! – in the RBC Foundation Lunch Room (Level 2)
      Member Tip
    • Vending machines are located at the front of the building on Level 2 and at the foot of the escalators on Level 6
    • Look for our Hosts in the white lab coats – They can give you tips specific to your visit, provide additional explanations for the exhibits or just help you find the mysterious Level 5. (Hint: You have to go all the way down and then up again.)

    Intermediate Tips

    • Look out the window for raccoons, cardinals, squirrels, blue jays, blackbirds, chipmunks and more as you travel down the escalators
    • Catching a film? If you aren’t prone to motion sickness, sit near the big black box in the centre of the seating area – that’s the projector! – to get the most immersive experience
    Bill Nye
    • Your email address unlocks all kinds of member benefits – from event invitations to special discounts to behind-the-scenes info – so be sure to keep us up-to-date!
    • You can book film tickets online and print them at home – Bring the ticket, your membership card and photo ID to the theatre and you’re good to go
    • Be sure to visit other science centres when you travel and enjoy your reciprocal benefits at more than 300 museums around the world
    • Renew early to take advantage of your special renewal offer – renewing before your membership expires will get you the best deal
    • Misplaced your card? Check in with photo ID at the Membership Desk or Box Office – they can set you up with a temporary card for the day or even replace your membership card for a small fee.
    • Want to talk to us? We want to hear from you! You can reach us Monday-Friday, 9a.m. to 5p.m. at 416-696-3142. Or email us – we’ll get back to you within one business day.

    Rosalind Franklin

    Expert Tips

    • Visiting on a busy day? Take transit – parking is limited, so save yourself a wait (and feel good about being green, too).
    • The three busiest times of year at the Science Centre are:
      • Family Day
      • March Break
      • Winter Break

      These are also some of the most exciting times at the Science Centre with extended hours and extra programming. We’ll send you tips for making the most of these peak periods in your Members eNews leading up to these periods.