Privacy Policy

The Ontario Science Centre is committed to protecting the personal information you provide to us when you visit our website at www.ontariosciencecentre.ca. The Centennial Centre of Science and Technology, commonly known as the  Ontario Science Centre, is a designated institution under the Ontario Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. F.31 (“FIPPA” or the “Act”) and is subject to the Act. 

This page sets out our privacy policy and describes why and how we collect, use and disclose personal information which you provide to us on our website.

Links to other websites and social media platforms

This policy does not apply to other websites or social media platforms that are not under the control or management of the Ontario Science Centre. The Ontario Science Centre does not own, manage, endorse or control the content, privacy policies, terms and conditions or language options for other independent, third-party websites or social media platforms. The Ontario Science Centre is not responsible for the usefulness, appropriateness or reliability of the content or experience on other websites or social media platforms.

Personal Information

The FIPPA defines "personal information" to mean recorded information about an identifiable individual, including the name, address, telephone number, email address, age, race, gender, marital status, personal views, preferences and opinions of the individual.

The Ontario Science Centre's Authority to Collect Personal Information

The Ontario Science Centre is authorized to collect personal information that is necessary to the proper administration of lawfully authorized activities as set out in section 6 of the Centennial Centre of Science and Technology Act. For example, the Ontario Science Centre collects personal information when you:

  • purchase ticket(s), register for memberships, register for free and paid programs, purchase merchandise online or make a donation
  • sign up for news and information about the Ontario Science Centre’s programs, events or services
  • submit customer inquiry and/or feedback and provide contact information to us so that we can get back to you

You are under no obligation to disclose any personal information to us at any time.  
The personal information you provide us will enable us to provide you with information, assistance and services personalized to your preferences (such as your name, email address and mobile number for ticket purchases, site visits, camps, exhibitions, films, programs, events, discount offers, customer feedback, etc.) and to better tailor our website and our marketing initiatives to the individuals who use the site.

How We Use and Disclose Personal Information

Any personal information you give to us will only be used for the purposes of administering, supporting, developing or marketing the Ontario Science Centre’s programs and events, or to develop fundraising campaigns.

We keep personal information stored securely on our system and will not release it to any third party, except (i) where necessary, to employees, consultants, vendors or agents hired by the Ontario Science Centre to support our work (e.g. for the purposes described in the paragraph above), (ii) if required by law, or (iii) where you have consented to the release of your information by the Ontario Science Centre.

The Ontario Science Centre Cookie Policy

Our site uses "cookies" which are small files containing pieces of information that are stored on your device when you visit a website. Most web browsers automatically accept cookies, but if you prefer, you can set your browser to block them. Our cookies cannot read data off your device or read cookie files created by other sites.

Cookies collect information anonymously, allowing us to collect statistical information that provides you with a better user experience. We use web analytics services such as Google Analytics to help analyze the use of our website. These tools use cookies to collect and generate information about your visits to our site (including your IP address) that is transmitted to their servers in an anonymous form for processing.

Information about your web visit that we collect includes, but is not limited to:

  • how you got to the site (from a search engine, third-party link, etc.)
  • the pages you visit on the site
  • how long you spend on each page
  • what you click on while you are visiting the site
  • what device and browser you use to access the pages

We study patterns of website activity so we can improve the experience of visitors to our site. The use of these tools does not allow us or our analytics service providers to identify individuals.

Industry Partner Online Behavioural Advertising / Targeted Advertising

The Ontario Science Centre engages in Online Behavioural Advertising (OBA) and uses cookies for targeted advertising activities. As you browse our website, cookies will be placed on your device. Cookies help personalize and maximize your online experience. The cookie has a unique identifier assigned to the device but does not contain information about you personally. Nonetheless the Ontario Science Centre treats all this information as highly confidential to ensure it is properly protected. Targeted ads displayed to you are based on the activity associated with the cookie ID during your visit to our website. 

When showing you tailored ads, we do not associate an identifier from cookies (or similar technologies) with personal information such as ethnicity or religion.

Opt-Out Process

You can opt out of analytics activity by setting your browser to notify you when a cookie is sent and block analytics cookies if desired. Please consult your browser’s Help Menu for instructions.

Please note that turning off cookies may adversely affect your use of the Ontario Science Centre website. To opt out of this type of internet-based advertising, you can choose to:

  • Set your browser to decline third-party cookies
  • Delete the advertiser’s cookie each time you get it
  • Make use of Google’s cookie management processes

Please note that cookies are specific to your browser and device. If you change browsers and/or devices, your settings will not carry over.  

Opting out does not mean you will no longer receive advertisements. It does mean that the Ontario Science Centre will no longer customize ads based on your interests and web usage patterns using cookie-based technology.

Questions About the Ontario Science Centre’s Privacy Policy

If you have any questions about our Privacy Policy or the collection of personal information that you provide to the Ontario Science Centre, send us your queries on this page - Contact Us, clearly stating that your inquiry is a privacy question.

For more general inquiries please call 416-696-1000.

Questions About the FIPPA

In addition to the privacy rules of FIPPA, the Government of Ontario has also established privacy policies and practices that also govern how we manage personal information including:  

  • the management of privacy breaches  
  • conducting privacy and security assessments when we change the way we provide programs and services or when we use contractors or agents to assist us in providing programs and services  
  • consultations with the IPC when we develop legislation or regulations, or change programs, that involve the management of personal information  

Questions or comments regarding these practices or the administration of the FIPPA in Government of Ontario ministries and agencies, may be directed to the Information, Privacy and Archives Division, Ministry of Public and Business Service Delivery and Procurement (MPBSDP) by e-mailing access.privacy@ontario.ca or calling 416-327-1600 (select option 9) or 1-800-668-9933.

Changes to the Ontario Science Centre’s Privacy Policy

Updates and revisions will be made to the Ontario Science Centre website and to the Privacy Policy, with the most recent revision date identified at the bottom of the Privacy Policy page. Continued use of the website after each revision shall qualify as user consent to policy changes.

Government of Ontario’s Privacy Statement

Get more information about the Government of Ontario’s Privacy Statement.

Last Updated: March 31, 2026