Frequently Asked Questions

Frequently Asked Questions

What is the Canada Strong Pass?
The Canada Strong Pass is a federal program offering free and reduced admissions at participating museums, galleries and parks across the country. We are excited to offer it to our Ontario Science Centre visitors this summer.

For more information and to find a list of participating museums, galleries and parks, visit the Canada Strong Pass website.

How does the Canada Strong Pass work?
From June 19 to September 7, 2026, simply book your tickets online and enjoy free admission for youth ages 17 and under, plus 50% off admission for young adults ages 18-24. The discounts will automatically be applied.

The Canada Strong Pass is not a physical pass that you need to purchase, sign up for, or collect.

Please note, that the Canada Strong Pass does not apply to camp or group visits and cannot be combined with any other discounts or offers.

Are refunds or exchanges available for ticket purchases?
No, all ticket sales are final.

Why are there timed tickets?
Timed tickets help us manage capacity and create a safe, enjoyable experience for everyone. Please arrive on time to make the most of your visit.

Do guests need to stick to their assigned time?
We use timed arrivals to manage capacity and create a safe, enjoyable experience for everyone. We kindly ask that you arrive at your scheduled start time to make the most out of your visit.

What if I’m late to my timed entry?
If you arrive late, we cannot guarantee entry – especially during busy periods. While we will try our best to accommodate our visitors, if we are at capacity or sold out for the remainder of the day, you may need to reschedule your visit.

Can guests stay longer than their booked time?
We recommend planning for a two-hour visit to fully explore the exhibits and participate in activities at a comfortable pace.

When will tickets for future dates become available, since tickets are currently only available up to a certain date?
We release new ticket blocks for future dates weekly, so please check back to plan your visit.

If the website time slot is sold out, will I be able to buy tickets if I show up in person?
Sometimes! A limited number of tickets are available in person on a first-come, first-served basis. To guarantee admission, we recommend purchasing tickets online for an available time whenever possible.

Is there a gift shop?
Yes! Visit the WonderStore to find a wide range of merchandise including t-shirts, hats and so much more! Proceeds from all sales support Ontario Science Centre programming.

Can I bring food and drinks?
The Landing Pad is a dedicated eating area where food and drinks are allowed. You are also welcome to enjoy snacks and meals in the public outdoor spaces. Please do not bring food or drinks into the exhibit areas. Thank you for helping us keep the Ontario Science Centre clean and safe for all visitors.

Is there a coat check?
No, there is no coat check available.

Are there lockers?
Yes, lockers are available at a cost of $4 each payable by credit or debit, and available for all-day use. However, we encourage our visitors to leave valuables, large bags, and other personal belongings at home.

Are strollers permitted?
Standard single and double strollers are welcome but may need to be parked during busy times. Please keep valuables with you, as the Ontario Science Centre cannot be responsible for items that are lost, misplaced, or damaged.

To help keep our exhibit spaces safe, accessible, and comfortable for all visitors, wagons and backpack-style child carriers are not permitted.

More Questions?

Contact Centre | 416-696-1000 or toll free 1-888-696-1110